Transportation - Service Manager

Location: Lansing, Illinois
If you have the necessary experience, have shown stability with past employers, have a strong industry background and are looking for new opportunities, let EJS Group guide you through a highly competitive marketplace. EJS Group will provide you with insight into our clients culture, compensation expectations and growth opportunities. Apply today and allow us to present you to our client for maximum exposure.
 
Job Purpose:
Under the direction of the General Manager, the Service Manager directs, coordinates and supervises the Service Department. Additional responsibilities include: marketing of the service department, growing the business to obtain more customers, and resolving customer problems, complaints, and questions. 

Essential Duties and Responsibilities:
  • Market the Service Department to grow the business and obtain more customers.
  • Meet with customers to resolve and assist in resolving their questions regarding service.
  • Delegate work assignments and appropriate authority to department leaders, utilizing their abilities, knowledge, and background to achieve departmental responsibilities.
  • Partner with Human Resources to recruit qualified technicians, select, hire, and provide training of new Associates.
  • Assess Associate performance and make recommendations for status and/or salary adjustments.
  • Perform additional special projects as needed.
  • Other job duties as assigned. 

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. 
 

Education

Required
High School or GED or better.
Preferred
Associates or better in Diesel Technology or related field.
Bachelors or better in Business Administration or related field.

Experience

Preferred
5 years: Service management experience

Licenses & Certifications

Required
DL
Preferred
CDL
or
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